Flag us down

Every garage has that moment — half under the car, one hand on the handle, a question in the air. Flag us down; we answer in plain text, usually within a working day.

Where the letters land

contact@tondausa.com — one address, read by the people who wrote this catalog and argue with the factory about saddle shapes.

Paper mail finds the same desk at 2180 Pinion Drive, Unit 7, Dayton, OH 45404.

What makes an answer fast

• The vehicle — year, model, and whether it is lowered
• The tool and what it did or would not do
• A photo, if the question lives under the car; we often reply with arrows drawn on it

What moves faster elsewhere

Tracking, returns and the protection plan are tied to your order number, and the partner storefront's order page turns those around quickest. Start with us anyway if you are unsure — pointing the way takes one reply.

Ideas about the line itself go straight to the Datong Machinery floor. More than one TONDA refinement began as an owner's email with a photo of a stubborn sill.